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store TERMS + CONDITIONS

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EMAIL AND OFFICE HOURS

I am accessible via email Monday-Saturday from 9AM to 9PM Central Standard Time (these hours are different from the times I take photoshoot appointments). If you are experiencing an emergency, or website meltdown, please text HELP to 314-856-5563.

All emails will be answered within 24-48 business hours of receipt except during vacations (you will be notified), holidays, and family emergencies. Email will not be answered on Sundays except when deemed urgent.


ARTISTRY STORE Policies

Shipping Time

It takes about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Some products might be shipped separately.

Expedited FedEx orders are automatically bumped to the front of our fulfillment queue to assure best possible fulfillment time.

Returns and REfunds

Returns, exchanges, and refunds are not offered at this time.


DOWNLOADS POLICY

Items bought via Instant Download many not be shared, transferred, or copied. All copyrights are still owned by Ashley Johnson and Ashlee Nicole Artistry, LLC.


Stock Photo Disclaimer

  • Images are non-refundable 
  • Sold in an unlimited quantity

With this transaction, Buyer acknowledges that the purchase comes with a non-exclusive limited use license so that the Purchaser may use the image for personal or professional use in the normal course of Purchaser's business.  Purchaser may crop the image and overlay the image with text or pdfs of product designs as fits Purchaser's needs, but Purchaser may not otherwise alter, edit or manipulate the image. Ashlee Nicole remains the sole and exclusive owner and holder of the copyright in the image and the Purchaser may not sell, lease, loan, transfer, assign, or give away the image or a derivative thereof or otherwise allow a third-party to use the image in any way. The Purchaser may not use this purchase to promote a photography business.


Template Policy

  • This purchase does not include printing or physical cards
  • These premade designs are sold in unlimited quantities. Purchase does not indicate exclusivity.
  • Due to the digital nature of this product, no refunds will be issued.
  • Designs are not to be redistributed or resold.
  • Before purchasing, please read the requirements to make sure you have the software required and experience to edit the templates.
 

PHOTO TERMS  |  DESIGN TERMS  |  STORE TERMS  |  PRIVACY POLICY